Terms of Service

Last updated: October 26, 2026

Overview

Welcome to Cindatrip! The terms "we," "us," and "our" refer to Cindatrip. We operate this online store and website, including all related information, content, features, tools, products, and services, to provide you with a convenient shopping experience (the "Services"). Our online store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services. Please read these Terms carefully, as they contain important information regarding your legal rights, disclaimers of warranties, and limitations of liability.

By visiting, browsing, interacting with, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not access or use our Services. Nothing in these Terms limits any rights you may have under applicable consumer protection laws or other mandatory statutory rights.

1. Access and Account

By using our Services, you represent that you are at least the age of majority in your place of residence or that you have the legal authority to use the Services. If you permit a minor to use our Services on a device you own or manage, you are responsible for that use to the extent permitted by applicable law.

To browse certain features or place an order, you may be asked to provide information such as your email address, billing details, payment information, and shipping address. You agree that all information you provide is accurate, current, and complete and that you are authorized to provide it.

You are responsible for maintaining the security of your account credentials and for activities conducted through your account. You must not sell, transfer, assign, or otherwise make your account available to another person without our authorization.

2. Our Products

Cindatrip offers fashion apparel and related products. We make reasonable efforts to display product images, colors, descriptions, sizes, and other details as accurately as possible.

Actual product colors and appearance may vary depending on your screen, device settings, lighting, and other factors. Product images are intended to provide a visual representation and may not reproduce every detail exactly.

Please review product descriptions, size charts, material information, and other listing details carefully before placing an order. If you have questions about sizing or product features, contact us before purchasing.

Product availability, descriptions, prices, and other listing information may be updated from time to time. We reserve the right to discontinue products or limit quantities where permitted by applicable law.

3. Orders

When you submit an order, you make an offer to purchase the selected products and authorize us and our payment processor to charge your chosen payment method for the total amount displayed at checkout.

An order confirmation email acknowledges that we have received your order but does not necessarily mean that the order has been accepted for fulfillment. We reserve the right to accept, decline, or cancel an order where permitted by applicable law, including in cases involving suspected fraud, payment problems, product unavailability, or pricing or listing errors.

If we need to modify or cancel an order, we may contact you using the email address or other contact information you provided. If payment has already been collected for an order that we cancel, we will arrange any refund required by applicable law.

Please review your order carefully before submitting it. Once an order has entered processing or has been dispatched, we may be unable to accommodate a cancellation request. This does not affect any cancellation rights you may have under applicable law.

Returns, refunds, and exchanges are handled in accordance with our Return & Refund Policy and applicable consumer protection laws.

Unless otherwise agreed, purchases are intended for personal use and not for unauthorized commercial resale or distribution.

4. Prices and Billing

Product prices, discounts, and promotions may change from time to time. The price applicable to your order is the price displayed at checkout when you submit the order, subject to correction of any error as permitted by applicable law.

Unless expressly stated otherwise, prices do not include any taxes, shipping charges, customs duties, import fees, or other charges that may apply. Any applicable amounts collected by us will be displayed during checkout where required.

Promotions may be subject to additional terms and conditions. If the terms of a specific promotion conflict with these Terms, the promotion terms will apply to that promotion to the extent of the conflict and as permitted by law.

You agree to provide accurate and complete billing, payment, shipping, and contact information and to update that information when necessary to complete your transaction.

You represent that you are authorized to use the payment method submitted with your order and that the information provided is accurate. You agree to pay all amounts displayed at checkout, including applicable shipping charges and taxes.

5. Shipping and Delivery

We process and ship orders in accordance with the information provided in our Shipping Policy.

Any processing and delivery times displayed on our website are estimates unless expressly stated otherwise. Delivery may be affected by carrier operations, customs procedures, weather, public holidays, and other circumstances beyond our reasonable control.

If a delivery delay occurs, please contact us for assistance. Nothing in these Terms excludes or limits any delivery-related rights or remedies available to you under applicable law.

Responsibility for loss or damage during shipping will be determined in accordance with applicable law. We do not exclude responsibility where the law requires us to remain responsible for the goods until delivery to you or another designated recipient.

6. Intellectual Property

Our Services and their content, including text, graphics, logos, photographs, product images, videos, designs, page layouts, and other materials, are owned by Cindatrip, our licensors, or other rights holders and are protected by applicable intellectual property laws.

You may access and use our website for personal, lawful, and non-commercial shopping purposes. Unless permitted by law or authorized by us in writing, you must not reproduce, distribute, modify, publicly display, republish, sell, or commercially exploit materials from our Services.

Nothing in these Terms grants you ownership of or a license to any Cindatrip trademark, logo, design, copyrighted material, or other intellectual property, except for the limited right to use our Services as expressly permitted herein.

All rights not expressly granted are reserved by their respective owners. Shopify's name, logos, and other trademarks belong to Shopify. Third-party trademarks displayed on our website remain the property of their respective owners.

7. Optional Third-Party Tools

Our Services may provide access to tools or features supplied by third parties. We do not necessarily control or operate these tools.

Where permitted by applicable law, third-party tools are provided according to the terms and conditions of their respective providers. Your use of such tools may be subject to separate terms and privacy policies, which you should review before using them.

We may introduce additional features or tools in the future. Unless otherwise stated, those features will also be subject to these Terms of Service.

8. Third-Party Links

Our website may contain links to third-party websites, services, or resources. These links are provided for convenience and do not necessarily imply endorsement.

We do not control all third-party websites and are not responsible for their content, availability, privacy practices, or terms. If you access a third-party website, you do so subject to that website's own policies and terms.

Questions or complaints regarding third-party products or services should generally be directed to the relevant third-party provider. This section does not exclude any responsibility that cannot be excluded under applicable law.

9. Relationship with Shopify

Our online store is hosted on Shopify's platform, which helps us provide our Services. However, purchases made through our store are transactions between you and Cindatrip.

Shopify is not the seller of the products offered by Cindatrip and is not responsible for the fulfillment of your order, except to the extent required by applicable law or expressly stated otherwise.

Your use of Shopify-powered features may also be subject to Shopify's applicable terms and privacy practices. For further information, please review Shopify's Privacy Policy for App Users.

10. Privacy Policy

Our Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our Services.

Because our store is hosted by Shopify, certain information relating to your browsing activity, device, and transactions may be processed by Shopify and service providers that help us operate our store, process payments, prevent fraud, and fulfill orders.

Information may be processed or transferred across national borders where necessary to provide our Services, subject to applicable data protection requirements. Please review our Privacy Policy and Shopify's applicable privacy documentation for further details.

11. Feedback

If you submit reviews, suggestions, comments, ideas, or other feedback to us, you represent that you have the right to submit that content and that it does not infringe the rights of another person or violate applicable law.

By submitting feedback, you grant Cindatrip a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute that feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law and our Privacy Policy.

We are not obligated to keep unsolicited feedback confidential, pay compensation for it, or respond to it, except where required by law or expressly agreed otherwise.

We may remove or decline to publish feedback that we reasonably consider unlawful, misleading, abusive, infringing, or otherwise inconsistent with these Terms.

12. Errors, Inaccuracies, and Omissions

Our website may occasionally contain typographical errors, inaccurate information, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors and update information. If an error materially affects an order, we may contact you to explain the issue and discuss available options, including cancellation and refund where appropriate.

We will not use this section to avoid obligations imposed by applicable consumer protection laws or to cancel an order in circumstances where cancellation is not legally permitted.

13. Prohibited Uses

You may use our Services only for lawful purposes. You must not use our website:

• For any unlawful, fraudulent, or malicious purpose.
• To violate applicable laws, regulations, or the rights of others.
• To infringe intellectual property, privacy, or other legal rights.
• To submit false, misleading, or fraudulent information.
• To transmit spam, unauthorized advertising, or other unsolicited communications through our Services.
• To impersonate another person or misrepresent your identity or affiliation.
• To interfere with another person's use of our website or compromise its security or operation.
• To introduce viruses, malicious code, or other harmful technology.
• To collect personal information about other users without lawful authorization.
• To scrape, copy, or extract website content through automated means in violation of applicable law or our reasonable technical restrictions.
• To bypass security measures or attempt unauthorized access to our systems, accounts, or data.

We may restrict or suspend access to our Services where we reasonably believe these Terms have been violated, subject to applicable law.

14. Automated Access and Agents

Automated software, bots, crawlers, and agents must access or interact with our Services only where permitted by applicable law and our published technical restrictions.

Automated systems must not misrepresent their identity, bypass security measures, evade access restrictions, or interfere with the availability or security of our website.

We may implement reasonable technical measures to manage automated access and protect our Services, customers, and systems.

15. Termination

We may restrict or terminate your access to all or part of our Services where permitted by law, including when we reasonably believe that you have materially violated these Terms or used our Services unlawfully.

Termination does not eliminate payment obligations that accrued before termination or any rights and obligations that are intended to survive under these Terms or applicable law.

16. Disclaimer of Warranties

We strive to provide useful and accurate information through our Services. However, we do not guarantee that all website content will always be complete, current, uninterrupted, or error-free.

To the fullest extent permitted by applicable law, our website and its features are provided on an "as available" basis. We do not exclude or limit any warranties, guarantees, or consumer