Contact Us

We'd love to hear from you.

Have a question about sizing, need help with an order, or want to learn more about our collections? The Cindatrip team is here to help. We're committed to providing friendly, helpful customer support and aim to respond to inquiries within 1–2 business days.

Get in Touch

Email: service@cindatrip.com

Customer Care Hours:
Monday–Friday, 9:00 AM–6:00 PM (GMT+8)

For order-related inquiries, please include your order number to help us assist you more efficiently.

How We Can Help

Orders & Shipping
Need help tracking your order, checking delivery times, or resolving a shipping issue? Contact us, and we'll be happy to assist.

Returns & Exchanges
Have questions about returning an item or finding a different size? Reach out to our team for guidance on our return and exchange process.

Sizing & Fit
Not sure which size is right for you? Let us know which item you're interested in and share your measurements, and we'll do our best to help you choose.

Product Care
Want to keep your favorite Cindatrip pieces looking their best? Contact us for product care guidance.

Wholesale & Collaborations
Interested in working with Cindatrip? We welcome relevant business inquiries and creative collaborations. Please email us with details about your proposal.

Before You Contact Us

You may find the information you need on our FAQ, Shipping Policy, or Return Policy pages. If you still have questions, we're always happy to hear from you.